Patient Guide

Privacy Policy

Aelira Health Private Limited

Your privacy is central to how we provide care. This policy outlines our commitment to protecting your personal and health information.

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Chapter

1. Introduction

Aelira Lung Care (“Aelira”, “we”, “our”) respects your privacy and is committed to protecting your personal and medical information.

This Privacy Policy explains how we collect, use, store, and share information when you:

• Visit our website

• Book an appointment

• Undergo diagnostic testing

• Participate in pulmonary rehabilitation

• Contact us

By using our website or services, you agree to this Privacy Policy.

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Chapter

2. Information We Collect

We may collect:

Personal Information:

• Name

• Age / Gender

• Phone number

• Email address

Medical Information (Sensitive Data):

• Medical history

• Symptoms

• Smoking history

• Diagnostic reports (Spirometry, DLCO, FOT, FeNO, Sleep studies, etc.)

• Rehabilitation progress

• Treatment details

Website Information:

• IP address

• Browser and device details

• Basic website usage data

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Chapter

3. How We Use Your Information

Your information is used to:

• Provide medical care and diagnostic services

• Deliver pulmonary rehabilitation and follow-up care

• Generate medical reports

• Communicate regarding appointments

• Improve our services and patient outcomes

• Conduct research

We do not sell your personal or medical data.

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Chapter

4. Data Sharing

Your detailed medical information is kept confidential within Aelira.

Information may be shared:

• With your treating or referring doctors

• With authorized medical or technology partners supporting care delivery

• For research or service improvement purposes (anonymized or with appropriate consent)

• When required by law or regulatory authorities

We do not share data for advertising or commercial resale.

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Chapter

5. Data Protection

We implement reasonable technical and organizational safeguards to protect your data, including secure systems and restricted access to authorized personnel.

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Chapter

6. Data Retention

Medical records are retained in accordance with applicable Indian laws and for continuity of care.

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Chapter

7. Your Rights

You may request:

• Access to your personal information

• Correction of inaccurate data

• Withdrawal of consent, where applicable

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Chapter

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

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Key Information

Contact Us

Highlighted Information

For privacy-related concerns, please contact:

Aelira Lung Care

Aelira Health Private Limited

C-4, Ground Floor, Green Park Extension

New Delhi – 110016

Email: [email protected]

Phone: +919667117222

FAQ

Frequently Asked Questions